This section contains Question and Answers to Frequently Asked Questions regarding the e·silentpartner Accounts Receivable (A/R) module.
How do I Write-Off and an existing Accounts Receivable (AR) invoice in e·silentpartner?
How do I Write-Off and an existing Accounts Receivable (AR) invoice in e·silentpartner?
In e·silentpartner, you can discount outstanding AR invoices to Write-Off any invoices for clients which you will no longer receive payments. To do so, follow these steps:
• Go to AR > Client Payment and select the client.
• Select the usual bank account that is normally associated with deposits for this client.
• Make up a check# such as WO-010115. There is a 10 char limit.
• Enter the deposit date as the desired Write-Off date.
• Enter the check amount as zero if no cash is received.
• Key the amount to discount each invoice in “Disc/Adj” field.
• A default “Discount GL Acct” is provided for the Write Off expense that was setup from the General Ledger company control account. However, you can blank out the existing account and use the spyglass icon to select another account from the income or direct expense account list. It will also accept another active account if you key it.
• Click Submit to save the transaction. A Journal Entry is created for the write-off amount.
