Under Job# > Notes, your client contact can see notes created by the system of actions performed under the eClients portal, such as digital assets added or revisions uploaded, estimate approvals, or notes you sent to them through the public notes.
To send public notes to your client contact you can do it by marking as “Public” any notes on your job that are of Type User.
To do this, go into the note and select the “Public” checkbox under the text box.
View from your eSP:
What your client contact sees:
If this indicator is not set, then the note will be marked as ‘internal use only’ and thus the note will not be displayed in the eClients portal.